Privacy Policy

How does ErgoPro use your personal information?

Personal information on you is only collected when you are required to carry out a workstation assessment.

It is important to ensure that your information is kept confidential, under the terms of the General Data Protection Regulation (GDPR). We want you to know about this.

The information which you give us about yourself will be retained by us in our records.

We will only use this information to complete the process of a workstation risk assessment. You will always be given the opportunity to say that you do not wish this to happen, in which case in the first instance you should contact your line manager or HR department. Or contact us using the details shown below.

Information held by us will only be retained for as long as is necessary in relation to the workstation risk assessment. Health and safety law does not stipulate how long this information should be kept, but it is considered prudent to keep it for the same period as the legal statute of limitations allows.

You have the right to see a copy of any information we hold about you by written request. You should do this in the first instance by asking your line manager or HR department who can provide this information via the ErgoPro Admin Portal. Or you can contact us using the details shown below.

Your employer is responsible for ensuring that the personal data held by us is accurate and kept up to date.

Does ErgoPro collect other forms of information about its users?

We will gather a certain amount of anonymous information about users which does not personally identify you, but which may be helpful for statistical purposes or for improving the services we offer. For example, we will track how many users visit a certain page, and for how long, so we can measure whether the site is effective. Generally, this information is collected through "traffic data" and may entail the use of ‘Cookies’, ‘IP addresses’ or other data methods used to identify a computer.

Is my Personal Information secure from others when using ErgoPro?

Personal Information collected by ErgoPro is stored in secure operating environments that are not available to the public, or other companies. ErgoPro stores data at UK data centres operated by UKFast, a Microsoft Gold certified data hosting organisation. This provides for strict network and physical security of data and includes measured designed to prevent the loss, destruction of, or damage to your personal data.

Where will my data be kept?

Your data is stored at a UK datacentre operated by UKFast, a Microsoft Gold certified data hosting organisation. Your data will not be transferred to a country or territory outside the UK.

Phone: 01323 886205

ErgoPro is a brand of Ciscom Internet Ltd Registered in England & Wales no. 4732310
Registered Office: 85 Church Road, Hove BN3 2BB

Does ErgoPro use Cookies?

Yes. Cookies are one method by which a computer stores information that needs to be retained across user sessions. They are stored by your web browser and allow for useful functionality such as recognising you as a user or personalisation of product and features. Cookies themselves do not personally identify you, although they do identify your web browser or computer.

Most web browsers are initially set to accept cookies, but if you prefer, you can set yours to refuse cookies. However, you may not be able to use the website or take full advantage of the functionality available.

Will my information be shared with anyone else?

Your workstation risk assessment will be available to approved persons within your employer’s organisation. This is usually your line manager and HR or Health & Safety department. This is to review your workstation risk assessment for risk assessment and risk reduction purposes, to ensure your health and safety in the workplace. A workstation risk specialist approved by your employer’s organisation may review your risk assessment information so that a more detailed review can be carried out. You will be notified should this be required.

How do I contact ErgoPro about my personal information?

Please address your Data Protection queries and requests to:
Data Protection Officer
Ciscom Internet Ltd
85 Church Road
Phone 01323 886205