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This module gives employees a clear understanding of what sexual harassment is, how it can arise in everyday working life, and what to do if they experience, witness or receive a report of inappropriate behaviour. It is designed to support a respectful workplace culture and help organisations meet current Great Britain compliance expectations.
Understanding sexual harassment at work
This section explains what sexual harassment means in practical workplace terms. It introduces the legal definition of unwanted conduct of a sexual nature and helps employees understand that behaviour can still be unacceptable even where it is described as joking, banter or harmless fun.
Recognising inappropriate behaviour early
Employees are shown the kinds of behaviour that can amount to sexual harassment, including comments, jokes, messages, gestures, unwanted touching, suggestive behaviour and repeated unwanted attention. The focus is on helping staff recognise concerns early rather than only identifying the most serious cases.
Workplace standards, respect and boundaries
This section reinforces the importance of professional behaviour, respect for personal boundaries and appropriate conduct between colleagues. It helps employees understand that informal culture is not a defence where behaviour is unwanted or causes discomfort or harm.
Risk situations inside and outside the workplace
The module explains that sexual harassment can happen in many work-related settings, including offices, home working, messaging platforms, social events, travel, training days and meetings with customers or clients. It makes clear that standards of conduct apply across the wider working environment.
Harassment by customers, clients and other third parties
This section covers situations where inappropriate behaviour comes from someone outside the organisation, such as a customer, contractor, visitor or member of the public. Employees are reminded that these incidents still matter and should still be reported and addressed.
Speaking up, reporting and getting support
Employees are shown how to raise a concern, who they can speak to and what support may be available. The emphasis is on early reporting, clear reporting routes and helping staff feel confident that concerns will be taken seriously.
What happens after a concern is raised
This section gives a straightforward overview of what should happen after a report, including listening, initial safety steps, fair handling, investigation and appropriate follow-up action. It helps make the process clearer and less daunting for employees.
Victimisation and retaliation
The module explains that no one should be treated badly for making a complaint, supporting a colleague or taking part in an investigation. This helps build trust in the reporting process and encourages employees to speak up where something is wrong.
Bystander awareness and shared responsibility
Employees learn that preventing harassment is not only about formal complaints. It is also about recognising warning signs, supporting colleagues appropriately and taking action where it is safe and reasonable to do so.
Building a respectful workplace culture
The module closes by reinforcing that a respectful culture helps protect everyone. It links professional standards, accountability, reporting and prevention, helping organisations support both legal compliance and a healthier workplace environment.